In this episode of Daily Bread, I’m joined by Funmi, the inspiring owner of Blaze Pizza and The Yogo Parlour. We discuss essential strategies for small business owners looking to retain customers and create lasting loyalty. Funmi shares her experiences with loyalty programs, personal touches, and customer service that make people feel valued—and keep them coming back!
Whether you’re a business owner, an entrepreneur, or someone curious about what it takes to build a loyal customer base, this episode is packed with insights you don’t want to miss.
Don’t forget to like, comment, and subscribe for more tips on building a successful business!
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Timestamps
00:00 Introduction to Daily Bread EP.3
00:50 Customer service
04:54 Loyalty Programs
07:39 Customer retention & Incentives
10:07 Fun quiz
14:52 Starting the business Journey
17:07 Challenges in business
18:58 Valuing customers
21:08 Retaining Customers
21:28 Like,Share & Subscribe
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