Welcome to the Evolving HubSpot podcast, hosted this week by Verity Dearsley, the Chief Customer Officer at Huble.

This week, we are coming to you from Inbound 2024 in Boston where we have just heard the latest HubSpot product updates live from HubSpot’s Co-Founder, Dharmesh, as well as their CEO, Yamini, and the EVP of Product, Andy.

Joining her today is our CEO, Daryn Smith, our Chief Strategy Officer, Amy Dwyer, our Chief Creative Officer, Anthony O’Connor, and our Chief Technology Officer, Rowan Reid.

In this episode, we’ll explore HubSpot’s newly rebranded Breeze AI tools, which are designed to simplify complex tasks and enable businesses to operate more efficiently.

We’ll also dive into Breeze Intelligence, where HubSpot’s integration of Clearbit provides enhanced customer data enrichment and intent insights for sales and marketing teams.

Beyond the technical updates, our team will share their insights on how AI evolution is reshaping customer journeys and day-to-day business operations, alongside a discussion on AI agents and co-pilot tools, which automate routine tasks while allowing for personalised experiences.

Additionally, we’ll discuss how leadership is adapting in this era of rapid technological advancements, focusing on the role of leadership in the AI era to foster innovation and guide teams through these transitions.

Finally, we wrap up the discussion by chatting about the new custom preference centre, the role of AI in driving personalisation, HubSpot's API expansions for greater platform flexibility, and the future of AI in business, exploring how these innovations are set to reshape industries and create new opportunities for growth.

This conversation goes beyond just talking about features, offering real insights into how AI and HubSpot’s latest updates are changing the way businesses operate.

We hope you enjoy the episode!

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