The Langley HWDC (Heathrow Worldwide Distribution Centre) is the main Royal Mail distribution and sorting facility for inbound and outbound international shipments.

Essentially, any shipment entering or exiting the U.K. will pass through Langley HWDC on its way to the destination address.

If your parcel is stuck at Langley HWDC, here are some useful phone numbers and details:

Royal Mail Customer Services: 03457 740 740.
Lines are open Monday to Friday 7am-8pm, Saturday 8am-6pm, and Sunday between 9am-4pm.

HMRC Duty Advisory Support: 0300 322 9434.
The import-export helpline is open from 8am to 10pm Monday to Friday and from 8am to 4pm at weekends.

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