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Dealing with 100+ people on a bridge call is not a valid approach if you want speed, success, and space for Technical Resolving Groups to be able to collaborate.

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About MIM®

MIM® is the professional body dedicated to developing, managing, and delivering our qualifications in The Global Best Practice IT Major Incident Management®. We work with leading organizations around the world to unleash their talent and effectiveness. We are shaping the future of Major Incident Management. With clients in more than 95 countries, including the world’s largest business and consumer brands, we drive major incident innovation to protect businesses.

Adam Norman is the Founder and CEO at MIM®. He is the world’s leading expert in The Global Best Practice IT Major Incident Management®.

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