Innovation drives growth and success in the beauty and wellness industry, especially when businesses are faced with challenges. And that's exactly what happened at Salon Rootz in Medina, Ohio when they used software and technology to go deskless at their salon.

How did a "deskless front desk" revolutionize their already successful salon, allowing them to thrive despite the challenges of 2020? To find out, we sat down for Coffee Talk with Jen LeBlanc, Director of Marketing and Operations Manager at Salon Rootz in Medina, Ohio, a 10-time Salon Today Top 200 winner and a 10-time STAMP honoree – and also a longtime MSI client who converted to Meevo 2 just last year.

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