Welcome to our channel “ Flying Donkey IT.” Today’s video is about 9 strategies to reduce your SaaS Churn and how you can improve customer retention and reduce churn.
A Client Retained Is More Important Than A Client Gained
Lower Your SaaS Customer Churn Rate With These 9 Strategies and reduce your customer Churn to the lowest you've ever seen it. Most companies focus on increasing their customer base, but the best ones know that retaining a client is more cost-effective than gaining a new one. So how do you keep them from wanting to leave? These 9 strategies will help you a lot, stay tuned with this video.
👉Use these timestamps to navigate the video quickly.
00:00 - Introduction
00:50 - Why would you reduce Churn In Your SaaS Product
03:28 - Customer Loyalty Program
04:44 - Creating A More Tightly Planned Marketing Plan
06:16 - Offering Flexible Contracts
07:33 - Improving The Onboarding Process
09:52 - Publishing A Road Map
12:08 - Creating A Public Forum
14:01 - Staying Competitive
16:03 - Take Care Of Your Most Valuable Clients
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