Engineers are being used as experts to investigate claims, which seems like a good thing, right? So why are so many of these claims ending up denied? Well, if it seems like this could be some form of designed behavior to you, you might be right!

Engineers are used more and more by insurance carriers. Even if you've never had an engineer on one of your claims before, you can bet that you will face one soon. You could say they're coming to a claim near you! Is your team ready to face engineers regularly?

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