Contact center and call center – what’s the difference?
Though the two sound similar (and do overlap in terms of functionality) they differ in how much they offer. Both work with customer communications, but call centers cover a much more limited range. Watch our video to find out more & discover which one will work best for your business!

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Bitrix24 Contact Center - [ Ссылка ]
More on Bitrix24 Contact Center - [ Ссылка ]
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#ContactCenter #CallCenter #CRM #Telephony #Email #CustomerCommunications #Bitrix24

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