For even more ideas about how to collect customer feedback, go to: [ Ссылка ]
Can you tell if your customers are happy, or are you just guessing?
Guesswork isn’t good enough. According to Groove, every unhappy customer will tell 16 people about their issue with you, which hurts your reputation.
Even worse, for every person who complains, there are 26 more who just leave, costing you business.
This video will give you 9 ideas to collect customer feedback, so you can keep your customers happy and increase revenues.
