In the fast-paced world of modern business, every moment counts. Imagine being able to provide swift, personalised responses to your customers' inquiries, 24/7, without missing a beat. Join us to explore an in-depth game-changing strategy that's reshaping customer relations.
On Monday, 4th September, 2023, one of our Digital Marketing Executives, Praise Benson discusses how to keep your customers engaged through swift and rapid response in the Lunch and Learn session titled "Mastering Customer Engagement: Automating Rapid Responses for Enhanced Customer Relations."
Watch the replay of this insightful session with our Digital Marketing Executive.
Subscribe to our YouTube channel
Kindly drop your questions in the comment section if you have any, we will attend to them swiftly.
Time stamp:
Introduction: 00:00
Crafting Effective Automated Responses : 18:54
Designing Customer Journey Maps: 19:01
Leveraging AI-powered Chatbot: 25:24
Crisis Management and Escalation: 32:00
Maintaining a Human Connection: 36:55
Case Studies and Success Stories: 32:05
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