Mediation opening statements are a critical part of the mediation process.

For the mediator, it's their one chance to set the tone and expectations for the mediation and prepare the parties for the session ahead.

For the parties, it's their chance to get things off their chest and look the other side directly in the eye.

Remember, in most situations, it's probably the first time the parties in dispute have had a chance to talk directly with each other since the beginning of the dispute - so it is a golden opportunity to promote productive dialogue between everyone.

In this video, watch mediator Aled Davies giving a brief overview of how to make an opening statement.

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