(10 Oct 2016) Samsung's crisis with its Galaxy Note 7 smartphone deepened Monday as the company confirmed it has adjusted its production following new reports of phones catching fire.
The company, however, did not confirm or deny a news that it has suspended production of the phones.
One analysts suspect that Samsung has a broader issue with its Galaxy 7 line, which is causing the battery to overheat.
"There's something else in the phone circuitry that Samsung missed and they should be fixing," said technology expert Jonathan Roubini.
In a statement and in a regulatory filing, Samsung Electronics said it is "temporarily" adjusting the Galaxy Note 7 production schedule and production volume to "ensure quality and safety matters." The company added that it will issue an update when more details are available.
Before the reports of a production suspension emerged, U.S. phone retailers AT&T and T-Mobile had already opted to stop giving new Note 7 replacement smartphones to consumers.
Many users say they are skeptical of how safe Samsung's phones are.
Samsung and U.S. authorities are investigating multiple reports of new Note 7 replacement smartphones catching fire, including a Samsung phone that emitted smoke and forced a Southwest Airlines flight in Kentucky to evacuate passengers. The Consumer Product Safety Commission is investigating the incident.
The production change suggests fresh trouble for Samsung as it awaits the U.S. authorities' investigation into the replacement phones.
It had promised that its new Note 7 devices with a green battery icon were safe.
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