Open Infrastructure technology has become increasingly mature. Nevertheless, high quality management and operations of open platforms continues to require DevOps teams with significant skills. The Sovereign Cloud Stack project has been created with the goal to significantly lower the bar.
While the integration of a standardized operational stack helps the platform operations teams, it is only an important first step.
The next step is to create strong communities that share operational practices and make them openly available. Documenting best practices, publishing the little tools to do cleanup jobs or the setup of dashboards that can be used for capacity management are all important contributions.
Being transparent about bugs, incidents, security responses may sound disturbing to traditional Ops teams at first -- yet it is key to build up experience. It also helps to create trust with users, especially when incidents do occur.
This is the core of the Open Operations concept.
By Kurt Garloff, Felix Kronlage-Dammers
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