Following Haechan's statement, Jeno also took to Bubble to issue an apology. He expressed remorse for not meeting fans’ expectations and admitted that the group had fallen short in some aspects of the album release. “We can’t please everyone, but there are things we must take responsibility for,” Jeno wrote. He mentioned plans to discuss the issues with the company and promised to work towards improving the situation. Jeno emphasized that despite the setbacks, the members aimed to create cherished memories for fans, and he thanked those who supported DREAMSCAPE despite the criticism. 

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