John is the Director of Research and Professor of Healthcare Improvement, Implementation and Evaluation at the Medical Management Centre, Stockholm.
His work is based on the belief that organisation and management can bring out both the best and the worst in us, and that the right organisation design is critical for effective healthcare.
in this webinar learn:
• How to measure patient centred care
• Which steps will improve the patient centeredness of your practice and services
• The supporting research evidence
