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eBay has suspended your account? Here's what to do
Today, the eBay community counts over 177 million users from all over the world. No matter if you use it for a hobby or to achieve income from the online sale, getting your account eBay suspended is indeed one annoying and horrible situation.
Here is what to do to get your account restored:
First of all, you should know there are differences between different eBay suspensions.
If your account is put on hold the reason is probably some smaller issue like you accessed your account from a foreign IP address. Once you solve this problem, your account will be reinstated.
The next level of "eBay punishment' are restrictions which you will confront for not fulfilling its standards. If you decide to sell any of the forbidden products, you'll have your account suspended, and that is the most severe consequence for any eBay seller.
Sometimes, eBay can even suspend your account by mistake. No matter the reason, what to do to resolve this situation? After you have received the notification, which usually informs you why your account had been suspended, identify your problem and gather all the information regarding the mistake you have made. If you are a new eBay seller, maybe it wasn't on purpose since there are so many eBay rules to look up.
If you are not able to define the reason for the account suspension or if there are no instructions on how to resolve this problem, you can always contact eBay customer service to discuss the situation. Be sure to point out your concerns and stay calm and patient, because it could take you a while to reach the right person.
Before contacting eBay, make sure you have all the necessary information which can help make your case in this situation.
Don't be afraid to ask for a supervisor if the customer service representative you are talking to doesn't know how to assist you in resolving your account suspension.
Make sure to stay professional, transparent and honest in discussing your problem and to give all the information needed. If you are an online seller, your success depends on creating a quality relationship with eBay as your online platform.
