Hey there, I’m Richard. Welcome to How to Shippo, where we help answer your Shippo--and shipping--related questions. On the docket for today? Importing orders via a CSV file into the Shippo web app.

Specifically, we’ll cover our CSV import mapping for Wix users. This allows you to download your Wix orders via CSV, then upload them to Shippo to create shipping labels. Let’s get started.

First, in your Wix dashboard, click on “Store Orders” on the left hand side. You’ll want to filter by “Not Fulfilled” orders. Then, select “all” and “export as CSV”.

When the file is ready for uploading, go to the Orders tab in your Shippo web app. In the upper right-hand corner, select “Import CSV”.

Once you’re on the CSV Import page, you can drag your CSV file to the box or click on Select File.

On the next page, choose “Wix” from the CSV Templates dropdown menu. This will change the field options and will match the Wix CSV formatting.

Please verify that the fields are mapped correctly.

Finally, click “Upload”. Once you’ve uploaded your file, you’ll receive a summary message via email identifying how many orders were successfully and unsuccessfully uploaded. If there are errors, please edit your CSV and re-upload those orders.

The next step in your fulfillment process is to generate labels for your imported orders. First, head to your orders page. Then, select the orders you want to create labels for, and click “Create Label”. Check out our other “How to Shippo” videos for more information.

That’s how you import orders via CSV. For more info and a sample CSV file, visit our help center or contact support at support@goshippo.com. Happy Shipping!

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