FCCMA Webinar - Benchmarking and Peer Comparison in Practice

11-04-2021

How much do you value benchmarking and peer comparison in your pursuit of organizational innovation? Whether it is process improvement, technology enhancement, establishing a new program or even seeking accreditation for one of your departments, establishing a baseline through benchmarking and peer comparison is an integral part of evaluating your path forward. Giving formal consideration to how you conduct benchmark or peer comparison is an important aspect to strategically utilizing these tools to conduct research, develop recommendations and inevitably implement change. This webinar discusses the processes in local government that enable you to go beyond acquiring performance data from other organizations and translate information into action.

свернуть