In this episode, Mike Green discusses the use of diary studies in UX research, particularly in the context of public sector user research. Mike Green, a freelance user research lead based in the UK, shares his experiences using Google Forms, structuring incentives, and addressing challenges in recruitment for diary studies. The discussion emphasizes the longitudinal nature of diary studies, contrasting them with traditional usability tests, and highlights their effectiveness in capturing user feedback over a period of time. Mike also touches upon the importance of understanding user behavior, attitudinal responses, and the ethical considerations in dealing with vulnerable groups. The planning and design stage for diary studies is emphasized, stressing the need to align the research goals with the chosen methodology. Overall, the video aims to provide insights and tips for conducting impactful UX research using diary studies in the public sector.
Chapters
00:00 Introduction to Diary Studies with Mike Green
03:21 Understanding the Purpose of a Diary Study
06:45 Recruiting Participants for Your Diary Study
10:12 Analyzing Data from Diary Studies
14:30 Key Considerations for Diary Studies Success
#UXResearch #DiaryStudies #UserExperience #ResearchablePodcast
