#Trust is the cornerstone of any new and lasting customer relationship. It's the glue that converts prospects into loyal customers and turns one-time sales into lifetime value. When customers trust you, they're not just buying a product or service; they're investing in a promise of quality, reliability, and integrity.
In today's competitive market, where choices are abundant, trust distinguishes your brand, and drives sustainable business growth. Building trust isn't just good practice; it's an essential strategy for long-term success.
Key insights
💡 Trust in a sales meeting can be broken down into three components, with the first being the ability to take the customer's point of view.
🧠 By asking great questions, you are transmitting what you know, and the deeper and more sophisticated the question, the more the customer will be impressed.
💡 Customers don't want information, they want Insight which is information beyond the obvious.
💖 To gain customer trust, you have to have their best interest in mind, not just what you want to sell them.
🎯 "You don't have to be high pressure to be a great salesperson. You just have to keep the customer's best interest in mind."
#salestips #saleskeynotespeaker
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