Different Types of CRM Systems | Choosing the Perfect CRM for your Business Part 1
Customer relationship is crucial to business success. If you make a consistent effort to foster a positive relationship with your customers, they are not only more likely to buy more products from you, but also recommend to others the quality of service you provided.
Technology has made building relationships with customers easier. By using tools like a customer relationship management (CRM) system, you don't need to spend more time recording contact information, tracking interactions, and planning follow-up tasks with clients. With so many CRM systems available today, how do you choose the right one for your business?
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00:00 How to Choose the Perfect CRM
00:53 Why Is It Important to Have a CRM System in Your Business?
01:53 Getting the Results You Need
02:01 Three Different Focus Areas of CRM Software
02:15 Focus Area 1 - The Deal Management
02:48 Focus Area 2 - Workflow Management
03:31 Focus Area 3 - Mail Automation
04:17 How To Know What Focus Area Applies to You?
05:52 Choose as All-in-One vs Specialist Software
#googleworkspace #coppercrm #crm
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