Our video looks at how to restart the Fitbit Charge 2.

It may be that your device is:

Not syncing.
Not tracking any steps or activity.
Not responding generally - i.e. to button presses, swipes, screen taps etc.
Not turning on after charging.

As an owner of a Fitbit Charge 2, I have experienced some of the issues above a few times. When the initial issue occurred, I did some research online and discovered that you can actually restart the device easily. The information did take a bit of finding however.
That's why I want to share this useful hack with you today.

To restart your Fitbit Charge 2, as demonstrated in the video, ensure that:

* You have the Fitbit device
* The Fitbit Charge 2 USB charging cable
* Laptop / PC


PLEASE NOTE the comments from the help.fitbit.com website which states - "Restarting your device turns it off and on without deleting any activity data. If your device saves notifications, a restart deletes them".

Follow these steps to restart you device:

* Simply power up your laptop / PC.
* Attach the charging cable onto the Fitbit device as shown in the video.
* Plug in the other end of the USB charging cable into you laptop / PC (you should see the battery symbol appear on the face of your Fitbit if connected correctly).
* Once all connected and working, press and hold the button of the side of the clock face for around 5-10 seconds (when the device has restarted successfully you will see the Fitbit logo appear on the clock face and the version number beneath).
* Your Fitbit Charge 2 device should now have restarted successful.

We hope you've found our video useful on how to restart the Fitbit Charge 2. Thanks for watching!

свернуть