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Business English Telephone Skills - Episode 01

In this episode, we bring you real-world examples of business telephone conversations that will help you improve your communication skills. From managing delays to addressing client issues, you’ll learn essential phrases and vocabulary for everyday business calls.

Outlines:
00:00 - Intro Music
00:04 - Call 1: Delayed Train and Meeting
03:45 - Call 2: Passport Control Delay
08:27 - Call 3: Taxi Issues and Document Sharing
09:39 - Call 4: Bank Customer Service
12:47 - Call 5: Survey Participation
18:53 - Call 6: Customer Service Inquiry Call
22:03 - Call 7: Product Order Follow-Up Call
26:22 - Call 8: International Meeting Coordination Call

📚 Download transcript here:
[ Ссылка ]


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