Unemployment Insurance Agency Director Steve Gray answers your questions. Visit Michigan.gov/UIA for additional frequently asked questions and resources.
1:28 - Can you the issues with not getting responses back from messages, chat or phone?
2:50 - Can you spend some time explaining the different terms we see in our accounts and what to do about them?
Open Non-Monetary
Monetary Determination
(Re) Determination
Additional Claim Required
Pending Adjudication
9:27 - When our PUA applications are being reviewed will our previous denied unemployment claims be reviewed as well, possibly with a changed determination?
10:26 - Why has the PUA application not updated yesterday like you said it would?
12:39 - I sent messages through MiWAM. How long does it take for someone to respond?
13:45 - If I finally got all issues resolved and got my benefit payments should I feel confident the next time I certify all will be fine?
14:50 - If I don’t have the tab to claim my weeks, should I call?
15:43 - My account will not allow me to submit my documentation, what should I do?
16:30 - Do we still certify if our PUA is pending?
17:28 - What else is needed to address non-monetary issues?
17:56 - What do you do if a previous employer has a pending adjudication?
18:56 - I am showing additional claim required, even though I received two issues corrected with redetermination approval letters. What do I need to do now?
19:16 - I’m having trouble getting an authentication code, what should I do?
20:02 - How long does it take for non-monetary issues to be resolved? Do I need to provide anything?
20:58 - I claimed my weeks with MARVIN and I still haven’t received any benefits. If I still don’t receive anything before it’s time to claim again what should I do?
21:44 - Once we go back to work will we still get benefits that we haven’t received when we filed in March?
22:26 - Why are you giving former employers so long to respond?
23:08 - Is it true that owners of self-employed companies will only be receiving the $600 and not regular unemployment (such as licensed in-home daycares and siding companies)?
24:38 - What does it mean when it says approved but zero pay?
25:09 - How long is it taking to process PUA applications for self-employed people?
25:49 - What does seeking work waiver mean?
26:31 - What does Issue/Decision Type (Filing) mean? Status: Opened-Add Additional Docs?
27:33 - I have a previous claim with only 7 week left on it, do I need to resubmit something to get the extra weeks?
28:22 - Why does certification status say “Not registered with MI Works” I’m self-employed, wasn’t this supposed to be waived?
29:25 - Can you all just wave these open non-monetary issues?
