Where do you start when improving the employee experience (EX)? And what impact is it likely to have on organizational success anyhow? Well, start with the biggest gap and do some journey mapping! Easy right?

I talk to Gil Cohen about these big questions and how and why to focus on the employee experience. We don't know of anyone who can measure the excitement or dread that someone feels on a Sunday night but that's part of it!

0:00 Intro
1:02 The steps of focusing on the EX
3:40 What's important?
6:00 What is co-creation?
7:29 Clarity from leadership
9:42 What is a journey map?
10:34 Where to start
12:19 Is the EX expensive?
13:14 Pool tables might be easier
13:49 Measuring the EX
16:25 Learning more

The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate by Jacob Morgan and Marshall Goldsmith
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The Employee Experience - How to Attract Talent, Retain Top Performers, and Drive Results by Tracey Maylett and Matthew Wride
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Gil's articles:
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Find me (Andrea) at www.thehrhub.ca. I'm an HR consultant as well as YouTuber and provide a wide range of consulting support.

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