Consumer confidence is a major concern right now in online retail.
Amid inflation, interest rate rises, and recession fears, shoppers are more cautious about where (and with whom) they spend their money.
Q: How can you make your ecommerce store the first (and continual) choice for shoppers?
A: By delivering outstanding shopping experiences at every point of the customer lifecycle.
Gain the ecommerce strategies to boost conversion, enhance customer retention, and increase CLV (customer lifetime value).
Watch our panel of online retail experts. They’ll cover:
💡The ecommerce strategies to manage segmentation, customer retention, and CLV.
💡How to know what shoppers want – and show the right products every time.
💡Creating personalised shopping experiences that create strong connections (and convert).
💡How you can lift your email opt-ins and re-convert shoppers throughout the buying journey. And much more!
Your panellists include:
(Moderator) Kate Massey – Head of APAC, Searchspring
Grayson White – Founder and Director, Cherry Collectables
Kehan Vale – ANZ Growth Director, REVIEWS.io
Fiona Batt – APAC Account Executive, Klaviyo
00:10 What Is Your #1 Challenge to Attracting and Retaining Shoppers?
02:21 Meet Your Panel of Ecommerce Experts
05:42 About Searchspring
07:09 About REVIEWS.io
08:11 About Klaviyo
10:00 Ecommerce Challenge: Seeing Low Conversions and AOV
23:22 Searchspring Top Tips to Boost Conversions and AOV
26:46 Ecommerce Challenge: Gaining Consumer Confidence, Relatability, and Relevance
33:10 REVIEWS.io Top Tips to Build Trust and Relatability Throughout the Buyer Journey
34:22 Ecommerce Challenge: Driving Repeat Sales and Long-Term Brand Loyalty
37:28 Klaviyo Top Tips to Personalise the Customer Experience and Boost Re-Conversion and Loyalty
44:47 Audience Question: Evaluating the Right Ecommerce Tech Stack
47:41 Audience Question: How to Focus on Increasing Repeat Customers
49:55 Audience Question: Advice for Seeing the Most Effective Email and SMS Marketing
52:18 Partner Offers Available in this Webinar
Ready for more actionable tips to create outstanding shopping experiences and boost online conversion? Get your in-depth eBook now: [ Ссылка ]
