link for The Consumer Protection Act, 2019
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Territorial jurisdiction:
As per the CPA,2019 a complaint can be filed where the consumer resides or personally works for gains as well as the place where the opposite party resides or carry-on business. The complaint can also be filed where the cause of action, wholly or in part, arises.
Limitation for filing Complain:
The complaint must be filed within two years of the date the cause of action arose. This would be two years from the day the deficit in service or defect in products was discovered. This is also known as the statute of limitations for filing a complaint under consumer court.
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