This PayTech Bytes episode delves into Dynamic Currency Conversion (DCC). Veera Raghavan, Vice President at Worldline, explains the concept and its benefits for customers, merchants, and banks. DCC provides customers with the option to pay in their home currency during international transactions, offering transparency and clarity about exchange rates and charges.

From a customer perspective, DCC eliminates guesswork by clearly displaying the converted amount, markup fees, and home currency charges at the time of payment. This ensures that the transaction amount on the charge slip matches the bank statement, providing peace of mind and control.

For merchants, DCC reduces transaction costs as banks offer rebates for DCC transactions, increasing profitability. Additionally, banks benefit through markup income generated from foreign exchange transactions.

Veera highlights key use cases of DCC, such as providing travelers with a choice of currency for transactions, making spending decisions easier by presenting the exact cost in the customer’s home currency.

He also addresses criticisms that DCC favors merchants, clarifying that the choice of the currency remains with the customer and that the fees ultimately depend on the card type and issuer or acquirer charges.

Worldline has been a pioneer in DCC, starting in 2008, and is the market leader in India, supporting six of the nine banks offering DCC. With a portfolio of 100+ supported currencies, Worldline’s innovative and compliant solutions align with Visa and MasterCard regulations.

Recent expansions now extend DCC services to aggregators and banks previously not offering DCC to their customers. Veera concludes that DCC is a win-win solution, balancing transparency for customers and cost-efficiency for merchants.

Find out more about Worldline India at [ Ссылка ]

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