A Kia car owner says she was left at the side of the road by the South Korean automaker — until Consumer Matters got involved.
Jill St. Marie says her vehicle consumes excessive amounts of oil and says the Kia dealership where she purchased her vehicle has informed her she needs a new engine and catalytic converter at a cost of $11,322.80. That includes parts and labour.
“I just paid this car off and all of a sudden my engine is gone. That is unacceptable,” said St. Marie.
St. Marie says when she requested an oil consumption test she was dismissed. “They looked at me as if I was crazy,” she said.
Anne Drewa reports.
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