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We’re very excited to share that Q4 2022 brings major updates to Sugar Serve’s Service Portal: the Self-Service Center, a fresh design built in a mobile-friendly omnichannel way and connected directly to Sugar. The Self-Service Center includes capabilities to accelerate sales, customer onboarding, and customer service.

Say goodbye to clunky, disjointed support tools and say hello to Sugar Serve. Serve provides a rich, branded service experience for your customers and a powerful, easy-to-use and intuitive console for your service agents. Providing all the information you need to resolve your customers’ issues from a single screen, Serve eliminates blind spots and enables your support professionals to focus on creating customers for life.

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