Join me and Matt Timmins to discuss about Scaled Customer Success Best Practices !
Matt Timmins : [ Ссылка ]
Culture Amp : [ Ссылка ]
Elisabeth Courland : [ Ссылка ]
Agorapulse : [ Ссылка ]
00:00 Introduction
00:09 Why did your company invest in Scaled Customer Success?
00:59 What is your tech stack?
01:38 What mandatory campaigns need to be run?
02:29 What are your communication channels?
03:23 What are your measures of success?
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