Why ask your employees dozens or hundreds of questions to measure their employee engagement if you can get the most accurate results by asking only 12?

Gallup researchers spent decades writing and testing hundreds of questions, because their wording and order mean everything when it comes to accurately measuring engagement. Their research yielded Gallup's Q12 survey: the 12 questions that measure the most important elements of employee engagement.

In this video, Dr. Jim Harter discusses the impact of recognition and praise on employee engagement.

Gallup’s data reveal that the key to effective recognition is that it is honest and based on outcomes that are measurable.

Once every seven days, all employees should be individually recognized or at least told that they have done a good job or that they have set a record. And you can never give too much recognition if it is honest and deserved.

In the perception of employees generally, praise is painfully absent from most companies and the workgroups within them. Less than four in 10 employees can give a strongly positive answer to the statement, “In the last seven days, I have received recognition or praise for doing good work.”

Because of its power, ridiculously low cost and rarity, the fourth element is one of the greatest lost opportunities in the business world today.

Visit [ Ссылка ] to learn more about the Q12 survey and how it helps companies measure & manage engagement.

(This description is a revised excerpt from the bestselling book 12: The Elements of Great Managing. Copyright © 1993-1998, 2014 Gallup, Inc. All rights reserved.)

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