Organizer: Vlerar Shala, PECB (www.pecb.com)
Presenter: Dr. Orlin Marinov, senior consultant and partner in ITCE with 20 years of experience in IT and service management.
The webinar covers:
• Understanding services
• Service catalogue – where to start?
• The Father – Service portfolio – building blocks
• Real Life examples
Slides of the webinar: [ Ссылка ]
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