RevSetter founder Haydar Al Saad discusses with Alex his new revenue-centric customer success platform and its unique approach to integrating both sales and customer success functions. He and Alex explore his extensive experience in SaaS and Haydar’s philosophy on the importance of post-sale revenue growth and the role of digital customer success tools overall in enhancing efficiency and customer value.

Chapters:
00:00 - Intro
03:02 - Private Equity → SaaS
05:38 - Sales → Customer Success
10:19 - Importance of Post-Sale Revenue Growth
15:05 - RevSetter: The Revenue-Focused CSP
20:37 - Digital Tactics for Customer Onboarding
23:05 - User Experience: RevSetter’s Approach
25:14 - Modernizing CS with Flexible Tools
33:25 - Innovative Digital Motions in SaaS

Enjoy! I know I sure did...

Haydar's LinkedIn: [ Ссылка ]
RevSetter: [ Ссылка ]

Resources:
- Topline Podcast: [ Ссылка ]
- Customer Success Podcast: [ Ссылка ]

Shoutouts:
- Jan Young: [ Ссылка ]
- Daphne Costa Lopes: [ Ссылка ]

+++++++++++++++++

This episode was edited and sponsored by Lifetime Value Media, a media production company founded by my good friend and fellow CS veteran Dillon Young. Lifetime Value aims to serve the audio/video content production and editing needs of CS and Post-Sales professionals. Lifetime Value is offering select services at a deeply discounted rate for a limited time. Navigate to lifetimevaluemedia.com to learn more.

+++++++++++++++++


Like/Subscribe:
If you are getting value from the show, please subscribe so that you don't miss an episode and consider leaving us a review.

Website:
For more information about the show or to get in touch, visit [ Ссылка ].

Buy Alex a Cup of Coffee:
This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: [ Ссылка ]

Thank you for all of your support!

The Digital Customer Success Podcast is hosted by Alex Turkovic: [ Ссылка ]

свернуть