In an interview with Dr Lamont Tang, Director of Industry Projects at AGSM @ UNSW Business School, PwC Australia's Director of AI Assurance, Rob Kopel, and Director of Responsible AI, Charles Lee, discuss the role of AI in the insurance industry, including its potential benefits and risks.
Learn about the importance of responsible AI practices, bias mitigation, and regulatory considerations, and discover how AI is transforming claims processing, underwriting, and customer experience while addressing ethical concerns.
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