On this episode of Idea Collective Live we explore Small Business Customer Loyalty Programs and how you can build a program that works for you. Creating the perfect program is not just offering discounts but connecting with your ideal customer to try and modify their behavior: more visits, bigger baskets, referrals and more. And, these programs are not just for retailers! Coaches, service providers and more can benefit from a Small Business Customer Loyalty Program.
Our expert guest is Dan Marx from R3Shift Marketing. Dan shares the great information and fields questions from the audience.
00:00 - Welcome to Idea Collective Live
03:16 - Can you give us an example of a Customer Loyalty Program
06:02 - How do we build a Customer Loyalty Program
13:41 -Do you use Net Promoter Score and how do you manage it?
17:15 - What about discount strategies - does that apply?
32:40 - The Top 5 Most Engaged Members in the Idea Collective in January
If you're interested in the Idea Collective Small Business community, you can get involved in two ways.
Join us for free on facebook: facebook.com/groups/IdeaCollective
Or, check out our premium group for an instant community that is also on the same Small Business Journey as you are - ideacoachmedia.com/idea
For more from Dan Marx visit: [ Ссылка ]
For more from your host, Pat Miller the Idea Coach: [ Ссылка ]
Check out the latest Idea Collective® project: Small Business Mornings with Pat Miller is live on this channel at 9am each weekday. It's a daily livestream for Solopreneurs and Entrepreneurs so they can start their day with the news, a laugh and the positivity they need to take on their small business challenges. Join us for small business tips, entrepreneur advice, small business ideas and a little fun to start your day. Small Business Mornings is the perfect daily live stream for small business founders everywhere. Remember, it's your dream - Don't Grow it Alone®
