In this episode, we dive into User Interviews with Steve Portigal, discussing their critical role in product development and design research. User interviews, a qualitative method, involve conversations with users to gather insights about their experiences, behaviors, and needs. We discuss the benefits of this approach, such as deep user empathy and informed decision making, alongside common challenges like bias and recruitment. Join us in understanding when to use user interviews and how to get the most out of them.
NN/g ARTICLES & TRAINING COURSES
User Interviews (full-day/2 half-day UXC course) - [ Ссылка ]
User Interviews 101 (free article) - [ Ссылка ]
The 3 Types of User Interviews: Structured, Semi-Structured, and Unstructured (free video) - [ Ссылка ]
When to Use Which User-Experience Research Methods (free article) - [ Ссылка ]
5 Facilitation Mistakes to Avoid During User Interviews (free article) - [ Ссылка ]
Learn more about Steve Portigal:
Learn more about Steve Portigal - [ Ссылка ]
Interviewing Users (2nd Edition) 20% discount code: interviewing - [ Ссылка ]
Chapters:
00:00 Intro
0:42 What is a User Interview
5:32 Steve’s Journey
8:54 Why to Choose User Interviews
15:35 When to Choose Other Methods
19:56 What has Changed in User Interviews
26:34 Remote User Interviews
32:49 What has NOT Changed in User Interviews
35:13 Improving User Interview Skills
44:34 Subscribe & Find More NN/g Content
