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If you're receiving an error in PayPal that says **"The recipient can’t accept payments right now"**, there are a few troubleshooting steps to resolve the issue. Here's a guide to help you and the sender resolve it:

### 1. **Recipient’s PayPal Account Setup**:
- **Account Verification**: Ensure that your PayPal account is fully verified. This means confirming your email, linking a bank account, and completing any additional verification steps PayPal may require.
- **Account Limitations**: Check if there are any limitations on your account. Go to the **Resolution Center** and resolve any issues related to account restrictions or limitations.

### 2. **Update Payment Information**:
- **Payment Method**: Confirm that the payment methods (cards or bank accounts) linked to your account are active, not expired, and correctly entered.
- **Currency Compatibility**: Make sure the sender is sending the payment in a currency that your PayPal account accepts. You can check or add new currencies in the settings.

### 3. **Sender-Side Fixes**:
- **Clear Browser Cache**: The sender should clear their browser cache and cookies if they are using a web browser to send the money. This can fix temporary issues with PayPal.
- **Use a Different Browser/Device**: If the sender still encounters issues, they can try sending the money from a different browser or device to rule out any local browser problems.
- **Update PayPal App**: Ensure the sender is using the latest version of the PayPal app if they're sending money via a mobile device. Outdated apps can sometimes cause errors.

### 4. **Wait and Retry**:
- **Temporary Issues**: Sometimes, PayPal services may be experiencing temporary issues. Both parties can wait for 24-48 hours and try again later to see if the problem resolves itself.

### 5. **Contact PayPal Support**:
- If all else fails, contact PayPal directly. The recipient can either **message PayPal support** or **call** them to ask why their account is unable to receive payments. The contact options can be found at the bottom of the PayPal website, under **Contact Us**.

By following these steps, you should be able to resolve the issue and successfully receive money on PayPal.


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