Go to [ Ссылка ] to learn more about Shep Hyken, customer service speaker and expert. talks about a great way to improve customer service.

Professional keynote and customer service speaker and New York Times bestselling author, Shep Hyken discusses how to build rapport.

To hear more customer service tips, listen to interviews, read his blog and learn about The Amazement Revolution go to [ Ссылка ]. Shep is a customer service expert and the Chief Amazement Officer (CAO) of Shepard Presentations. As a professional speaker and author, Shep helps companies build loyal relationships with their customers and employees.

For information about customer service training go to [ Ссылка ].

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