The analogy between object permanence and curiosity permanence suggests that maintaining curiosity throughout life is crucial for personal and professional growth. Curiosity permanence is relevant to winning business because it keeps individuals engaged in learning, exploring, and asking questions. Many people mistakenly believe that curiosity diminishes later in life, but the speaker argues that it often happens much earlier, around ages four to five. Diminished curiosity is attributed to a lack of exploration and questioning, emphasizing the importance of continuous learning. Salespeople often exhibit a lack of curiosity by assuming they know what the prospect will say or what the solution is without thorough exploration. The goal in sales is to evoke a moment of "buy-in," achieved through constant questioning and a genuine state of curiosity.
Key Highlights:
- It is important to maintain curiosity throughout life for personal and professional growth.
- Contrary to common belief, curiosity often diminishes much earlier, around ages four to five, emphasizing the need for continuous learning.
- Salespeople's assumptions and premature conclusions hinder effective questioning, preventing the crucial moment of "buy-in."
- Diane Hamilton's four factors for diminished curiosity include fear, assumptions, technology, and environment.
- Fear of looking stupid influences behavior, while assumptions, akin to mind reading, hinder genuine exploration in sales.
- Technology, like ChatGPT, can both inhibit and serve curiosity, but the focus remains on cultivating curiosity as a crucial sales skill.
- Workplace culture and environment impact curiosity, as a survey reveals a low percentage of employees feeling curious due to barriers in asking questions.
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