ITIL® Foundation certificate in IT Service Management is for candidates wanting to understand how ITIL® framework can help them deliver IT services effectively and efficiently to the customers. To gain a basic understanding of the ITIL® framework and how it may be used to enhance the quality of IT service management within an organization.

The Topics helps understand what ITIL® Foundation is and what are its requisites. Apart from that aspirants get to know the benefits of being ITIL® Certified. The focus is also on practical implementation of ITSM using ITIL® in an organization.

Aspirants also get to have a basic understanding of the ITIL® framework, the career opportunities after getting ITIL® Certified and even covering topics such as getting a mentor in pursuing your journey on IT Service Management.

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