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The basic tenets of CRM go as far back as the early 1970s, and in this video we'll examine this category's history and evolution, from its origins rooted in customer satisfaction evaluation, to its current existence as a multi-purpose enterprise tool used all over the world.
• SOLUTIONS REVIEW EXPLORES •
Our flagship tech explainer series hosted by Jonathan Paula. With the help of Solution Review's team of expert writers and editors, we explain the many complicated and nuanced categories of enterprise technology. This multi-part series will define every tech category we cover at SolutionsReview.com with an introduction video, an in-depth look at the history and evolution of each topic, their key capabilities, and more. New episodes every week.
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• ABOUT US •
Solutions Review is an information technology company located outside of Boston, MA. Our collection of news sites and video content report on the latest developments in enterprise technology and make it easier for people to understand what options are available when considering a new solution for their business or corporation.
Covering categories ranging from cyber security and mobility management to enterprise resource planning and business intelligence, the Solutions Review team strives to deliver the best news, opinions, best practices, and industry events coverage together in one convenient place.
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