0:00 - Intro
2:50 - Genesys Cloud CX Triggers Demo
14:40 - Above Average Joes Segment Begins
15:52 - Question 1 Cancel Gensys Cloud Routing Request
17:37 - Question 2 Fax to Email setup
19:21 - Question 3 Content Search
22:14 - Question 4 Migrate Division
25:11 - Question 5 Managing Azure SCIM Token Expiry
27:21 - Question 6 List of Icons
30:58 - Question 7 ININ Outbound Number Could Not Be Dialed
33:32 - Question 8 Agent Utilization and Queue Routing
35:55 - Question 9 Web Messaging Occupancy




It's "Above Average Joes August" and so it's time to release part two of our Professional Services team who gives you the latest demos on Genesys Cloud CX Triggers (much like Pure Cloud's Handlers). Then, they answer several tough community questions with a "Stump the Expert" segment. This episode is jam-packed with great information you don't want to miss!

Demo 1 - Genesys Cloud CX Triggers: [ Ссылка ]

Question 1 - Cancel Genesys Cloud Routing Request:
[ Ссылка ]

Question 2 - Fax to Email Setup:
[ Ссылка ]

Question 3 - Content Search:
[ Ссылка ]

Question 4 - Migrate Division:
[ Ссылка ]

Question 5 - Managing Azure SCIM Token Expiry:
[ Ссылка ]

Question 6 - Icons List:
[ Ссылка ]

Question 7 - ININ Outbound Number Could Not Be Dialed:
[ Ссылка ]

Question 8 - Agent Utilization and Queue Routing:
[ Ссылка ]

Question 9 - Web Messaging Occupany:
[ Ссылка ]

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