Learn how to fix a carriage jam on your HP printer.
Chapters:
00:00 Introduction
00:13 Turn the printer off and on again
01:44 Clear any paper jams
06:55 Make sure the carriage can move freely
09:33 Reinstall the ink cartridges
11:42 Plug the printer directly into a wall outlet
13:00 Perform a power reset
14:23 Service the printer
This video shows the HP Photosmart 5510 e-All-in-One Printer (B111a), but these steps also apply to the B111b, B111g, 5511 B111j, 5512 B111a, 5512 B111e, 5512 B111f, 5514 B111c, 5514 B111d, 5514 B111h, 5515 B111a, 5515 B111h, 5515 B111j, 6510 B211a, 6510 B211b, 6510 B211e, 6512 B211a, 6515 B211a.
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HP Inc. creates technology that makes life better for everyone everywhere – every person, every organization, and every community around the globe. Through our portfolio of printers, PCs, mobile devices, solutions, and services, we engineer experiences that amaze.
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This video was produced by HP.
Fixing a Carriage Jam | HP Photosmart 5510 e-All-in-One Printer (B111a) | HP
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