BPO service providers give a wide range of services to corporations, assisting them in enhancing current business operations. The rising number of sectors that use BPO services has given rise to a range of sub-specialties, lets discuss Top 5 important BPO services with examples
1 Information Technology Enabled Services (ITES) BPO
These businesses provide IT-related services over the internet or data networks. Service desk analysts, and IT and production support analysts, work in ITES BPO operations.
2 Legal Process Outsourcing (LPO)
The LPO subset includes many services, from higher-tier legal procedures to lower-level transcribing services. LPO firms, for example, may design patent applications, do legal research, and even construct legally enforceable agreements. There are LPO businesses that also serve as consultants to organizations. Furthermore, in-house legal departments will likely utilize LPOs for information processing and execution activities.
3 Customer Interaction Services
These BPO services inncludes all customer interactions. Voicemail, appointment scheduling, email services, marketing, telemarketing, payment processing, quality assurance, customer assistance, warranty administration, surveys, and other kinds of processing or receiving consumer input are examples of services.
These BPO services provide technical help. Services include an IT helpdesk, service deployment, and development and testing. They also provide automated data input alternatives to human data entering. Consequently, improving data entry and accuracy while decreasing total processing time benefits your organization's IT and software services.
5 Human Resource Services
BPO services have expanded to solve worker issues and problems. Businesses, for example, may outsource office administration, recruitment, payroll, training, insurance, and processing. Furthermore, some businesses prefer to outsource their retirement benefits.
#bpo #bposervices #businessprocessoutsourcing #ameyadamle
Contents of this video ▬▬▬▬▬▬▬▬▬▬
0:00 - Intro
0:32 - What is Business Process Outsourcing BPO
1:26 - BPO Services
1:45 - ITES Services
2:01 - Legal Process Outsourcing
2:32 - Customer interaction services
2:59 - IT and software operations
3:24 - Human resource services
3:38 - BPO Services conclusion
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About the speaker - #ameyadamle is an entrepreneur and business consultant. He has years of experience in international sales , corporate sales, leadership and has worked in domains like BPM and offshoring. Ameya has worked with various companies in North America and India. He dedicates this channel to the entrepreneurs and professionals who are continuously willing to learn something. You can also find his other social media accounts with handle @iameyadamle or #iameyadamle
