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JustAnswer Customer from San Antonio, TX: My oven has error code f2e1 stuck/shorted key message.
JustAnswer Customer from San Antonio, TX: I have unplugged it to try to reset and still nothing.
JustAnswer Customer from San Antonio, TX: None of the keys will press.
Pearl Wilson: Assistant: What happened just before your oven displayed this message?
JustAnswer Customer from San Antonio, TX: Not sure.
JustAnswer Customer from San Antonio, TX: I had sprayed the top and was washing it.
JustAnswer Customer from San Antonio, TX: Moisture may have gotten in?
Pearl Wilson: Assistant: How long has this been going on with your oven?
Pearl Wilson: Assistant: What have you tried so far?
JustAnswer Customer from San Antonio, TX: Couple days.
JustAnswer Customer from San Antonio, TX: I unplugged it a couple times to try to reset.
JustAnswer Customer from San Antonio, TX: None of the keys are functional at this time.
Pearl Wilson: Assistant: Is there anything else the Appliance Expert should know before I connect you?
Pearl Wilson: Assistant: Rest assured that they'll be able to help you.
JustAnswer Customer from San Antonio, TX: No
Tyler Z.: Home Appliance Technician: Good afternoon.
Tyler Z.: Home Appliance Technician: My name is * * I'll be assisting you with your appliance today.
Tyler Z.: Home Appliance Technician: Please give me a moment to review your question.
Tyler Z.: Home Appliance Technician: I’m sorry to hear you're having issues with your oven. I understand how frustrating that must be. If you don’t mind, please allow me a few minutes to type. In the mean time if you have anything else you’d like to add, you can respond and I’ll read it while I’m typing.
Tyler Z.: Home Appliance Technician: F2E1 means that your touch control panel is shorting out or a button is stuck. So the only thing you can do to try to reset this error is to flip the circuit breaker off to this oven or unplug the oven.
Tyler Z.: Home Appliance Technician: Then heat up the touchpad with a hair dryer for about 10 minutes and rub your thumb over the different buttons to try to un-stick one of them.
Tyler Z.: Home Appliance Technician: Let the touchpad cool down and if the error code re-appears when you plug the oven back in--you need to order and replace the touchpad because it has shorted I'm sorry to say.
Tyler Z.: Home Appliance Technician: I'm glad I could help.
Tyler Z.: Home Appliance Technician: If you need anything else, just let me know.
Tyler Z.: Home Appliance Technician: I hope you enjoy your experience with JustAnswer.com.
Tyler Z.: Home Appliance Technician: I look forward to helping you again in the future.
Pearl Wilson: Assistant: If you have a home improvement or appliance question and want to chat with an expert now visit justanswer.com/ythi
