What is RMA? [ Ссылка ]
How to Set Up an RMA Process? [ Ссылка ]
It is short for return merchandise authorization.
This is the process where a company gives consent (authorization) to a person to return mentioned Product (merchandise) and receive in return a refund or a trade.
This involves a person getting involved with the customer service department of the company their goods came from.
Assuming they fit the specific requirements the company has for a reimbursement or a replacement.
