Some South African banks are illegally continuing to collect prescribed debt from consumers in spite of laws that prevent this practice.
Prescribed debts relate to debt that has not been serviced for three years and according to the law this debt is supposed to be written off.
Just how prevalent is this practice in the banking sector?
Ombudsman for banking services in South Africa Reana Steyn explains.
Tune into Newzroom Afrika on DSTV channel 405 for more.
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