Is Less Always More? 4 Simplicity Tips
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Simplicity is essential to doing your best, most meaningful work. Discover how to simplify the crush of emails in your inbox and meetings on your schedule with these four guidelines.What do you at work all day? If the answer is "go to meetings and respond to emails," you are just like the many respondents interviewed by innovation expert Lisa Bodell. That response is remarkably consistent, she says, no matter the country or level of employment, suggesting that global work culture has become homogenized by international markets and communications technology.
Of course nobody's primary interest in their career is attending meetings and answering emails. People want to do meaningful work, and when rote tasks stand in their way, both the organization and individual job satisfaction suffer. The solution, says Bodell, is simplicity. But simplicity means more than minimalism, and simply stripping processes down doesn't guarantee real simplicity, which is defined by four key components:
First, be as minimal as possible, meaning get rid of extraneous parts. If you have a weekly meeting, can you do it biweekly? If you answer emails throughout the day, can you reserve one half hour in the morning and one in the afternoon, allowing the rest of your time to be spent doing meaningful work?
Second, be as understandable as possible. Confusing email chains and unspecific instruction can waste employees' valuable time, so be clear with your instruction and responses, and if you don't know the answer, simply say you'll revisit the issue at a later time.
Third, be repeatable as possible. As Bodell says: "You want teachers to make things repeatable in a classroom so we benefit from best practices. You want pilots, no matter what cockpit they go into to have the same experience so that they can fly the plane."
Finally, be as accessible as possible. Transparency is a good way to win customers and, in our age of democratized media, leveraging the power and wisdom of the crowd by creating open-source products is a way to scale innovation.
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LISA BODELL :
Lisa Bodell believes in the power of simplification. She is the founder and CEO of futurethink, a company that uses simple techniques to help organizations embrace change and increase their capability for innovation. She brings her compelling message to over 100,000 people a year, showing them how to eliminate mundane and unnecessary tasks from their everyday routine so that they have more time for work that matters. Bodell has transformed teams within organizations like Google, Novartis, Accenture, and more. Drawing on her practical Midwestern upbringing and entrepreneurial background, she has used the power of simplification to launch three successful businesses, write two books (Kill the Company and Why Simple Wins), travel to over 40 countries and 48 states, and sit on boards such as Novartis' Diversity and Inclusion Board and the Global Advisory Council for the World Economic Forum.
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TRANSCRIPT :
Lisa Bodell: Everyone says that they want to innovate but then myself and my teams would go into companies and the very people that hired us to come in and help them innovate were the very people that were holding us back from doing it when we got there. And I thought why? And it was this whole idea of risk, fear, power, control, risk aversion. And I started to ask everybody that I met a very simple question to get at the problem of why people were not able to innovate the way that they should. Here was the question: I asked them what do you spend your day doing? And do you know what the answer was? I wasn't surprised by the uniqueness of the answer, I was surprised by the absolute consistency of it.
So if I talked to let's say 100,000 people a year across all different countries, companies, industries, levels within the organization and I asked them what did they spend their day doing? Do you know what they say? Meetings and emails. Now, I believe that people get up everyday to do meaningful things. I don't have a single friend that wakes up, looks at their inbox and feels extra popular because they have more people that have contacted them. People don't want to spend their day doing that, they want to work on work that matters. So I think that getting to work that is simpler and eliminating those complexities or mundane tasks are not just going to make people more productive at work
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