Award winning author Michel Theriault addresses critical skills for facilities professionals seeking to thrive in the rapidly changing FM environment. Theriault, FMP, RPA, LEED AP is the Principal, Strategic Advisor at FM Insight Consulting LTD.
0:00 Introduction
0:50 What do you see has the greatest impact for FM leaders?
2:19 What do you think is an important skill that FMs need today?
3:55 Tips to Advance Skills in Negotiating and Communication
6:49 Professional Advice for New Facility Managers
9:27 What is one skill that has give Michel success?
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